This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

SiteOrigin Widgets Bundle causes “HTTP error” when uploading images

Open 5 replies pluginplugin-widgets-bundlepremium
rachelclaire
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,

I have had problems uploading images to my media library. Whenever I attempt to, I get a HTTP error. I read several forums about it, and the general consensus was ‘deactivate all plug-ins, reactivate one at a time and see which causes the problem’. I’m afraid it was my SiteOrigin Widgets Bundle that caused the errors.

Are you able to advise? Or update the plug-in to avoid this again as it’s a great plug-in and I love the widgets.

Many thanks,

Tom

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Andrew Misplon Staff 10 years, 11 months ago

    Hi Tom

    Please can you try this:

    1. De-activate all plugins at once. Test the media upload, make sure its working.
    2. Now activate only the Widgets Bundle plugin, re-test. Is the upload now not working?

  2. rachelclaire 10 years, 11 months ago

    Hi Andrew. Just tried the above. It worked with everything de-activated but not with just the Widgets Bundle.

    Any further advise?

    One other thing to note: when I reactivated my other widgets, the Page Builder by Site Origin had a fatal error and wouldn’t activate. This was rectified by de-activating the Widgets Bundle and then trying the Page Builder again.

  3. rachelclaire 10 years, 11 months ago

    Still experiencing the same problem, but it’s resolved when the Widgets Bundle is deactivated. Are you able to fix the bug?

  4. Andrew Misplon Staff 10 years, 11 months ago

    Apologies for missing your first reply, didn’t get the usual notification. Sorry about that. I can’t think why the Widgets Bundle would cause this. Let me ask Braam our primary developer on this product to take a look and offer his opinion on what might be the cause.

  5. Andrew Misplon Staff 10 years, 11 months ago

    Can we please confirm:

    1. Are you using Vantage for the site in question?

    2. Can you confirm that the Widgets Bundle is up to date? Any updates for it pending under Dashboard > Updates?
    http://wordpress.org/plugins/so-widgets-bundle/
    Latest is 1.1.2.

    3. Please could you try getting in touch with your hosting company:
    a. Please request an increase in your memory limit. They can do this for you…usually.
    b. Please request a copy of your error logs. If you have cPanel or similar access you can often retrieve this yourself.

    So, cover a lot of bases above, hopefully get this sorted. Memory limit makes sense…holding thumbs for that working.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread