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SiteOrigin Widgets Bundle causes “HTTP error” when uploading images

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rachelclaire
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi,

I have had problems uploading images to my media library. Whenever I attempt to, I get a HTTP error. I read several forums about it, and the general consensus was ‘deactivate all plug-ins, reactivate one at a time and see which causes the problem’. I’m afraid it was my SiteOrigin Widgets Bundle that caused the errors.

Are you able to advise? Or update the plug-in to avoid this again as it’s a great plug-in and I love the widgets.

Many thanks,

Tom

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Replies

5
  1. Andrew Misplon Staff 11 years, 10 days ago

    Hi Tom

    Please can you try this:

    1. De-activate all plugins at once. Test the media upload, make sure its working.
    2. Now activate only the Widgets Bundle plugin, re-test. Is the upload now not working?

  2. rachelclaire 11 years, 10 days ago

    Hi Andrew. Just tried the above. It worked with everything de-activated but not with just the Widgets Bundle.

    Any further advise?

    One other thing to note: when I reactivated my other widgets, the Page Builder by Site Origin had a fatal error and wouldn’t activate. This was rectified by de-activating the Widgets Bundle and then trying the Page Builder again.

  3. rachelclaire 11 years, 6 days ago

    Still experiencing the same problem, but it’s resolved when the Widgets Bundle is deactivated. Are you able to fix the bug?

  4. Andrew Misplon Staff 11 years, 5 days ago

    Apologies for missing your first reply, didn’t get the usual notification. Sorry about that. I can’t think why the Widgets Bundle would cause this. Let me ask Braam our primary developer on this product to take a look and offer his opinion on what might be the cause.

  5. Andrew Misplon Staff 11 years, 5 days ago

    Can we please confirm:

    1. Are you using Vantage for the site in question?

    2. Can you confirm that the Widgets Bundle is up to date? Any updates for it pending under Dashboard > Updates?
    http://wordpress.org/plugins/so-widgets-bundle/
    Latest is 1.1.2.

    3. Please could you try getting in touch with your hosting company:
    a. Please request an increase in your memory limit. They can do this for you…usually.
    b. Please request a copy of your error logs. If you have cPanel or similar access you can often retrieve this yourself.

    So, cover a lot of bases above, hopefully get this sorted. Memory limit makes sense…holding thumbs for that working.

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