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SiteOrigin Widget Post Carousel has vanished

By carlosmoreton, 5 years ago. Last reply by Andrew Misplon, 5 years ago.
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Hi there,

I am using a Theme Trust theme called Trade which has the SiteOrigin widget functionality.

I was using the widget ‘SiteOrigin Widget PostCarousel Widget’ but it seems to have stopped working.

Please see screenshot.

https://ibb.co/JRzXnjv

How can I get this working again please to have a carousel display of posts..?

Thanks in advance

Carl. :-)

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  1. 5 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Carl

    Thanks for posting.

    Please, go to the Plugins page and confirm that you’re using version 1.15.7 of the SiteOrigin Widgets Bundle. Next, go to PluginsSiteOrigin Widgets and ensure that the Post Carousel widget is enabled.

  2. 5 years, 11 months ago carlosmoreton

    Hi Andrew,

    Thanks for your reply.

    Yes, I am using 1.15.7 and as you can see from this screenshot, I have the PostCarousel plugin activated.

    https://ibb.co/wSq2wBz

    If you email me I could provide you with a wordpress login?

    Thanks for your help.

    Carl.

  3. 5 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for confirming and for the screenshot.

    We’re a small operation, to remain viable we break out support offerings up. We can certainly log in and directly assist with troubleshooting under our premium support scope.

    Does the issue persist if you insert a new Post Carousel widget? If so, you could try removing the widget and re-adding it.

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