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THis is what I see trying to reinstall my plugins (including SO Widget)
Fatal error: Call to undefined function siteorigin_widget_register() in /www/doc/www.fiorita.cz/www/wp-content/plugins/so-widgets-bundle/widgets/button/button.php on line 270
Why?
Please help as I depend on your widgets
Regards, Fiorita
fiorita.cz
When I switch off the plugins through the FTP I still cannot see my web:
Fatal error: Call to undefined function is_shop() in /www/doc/www.fiorita.cz/www/wp-content/themes/vantage/inc/extras.php on line 42
I have to delete vantage, reinstall vantage, and try to switch my plugins one by one
Actually it happens too often and unexpectedly leaving me without my web for a day or even two if I am busy with other things. Interesting enough, it happens only with my web fiorita.cz, other webs have never experienced anything like this although I have the same Vantage theme and SO widgets. Any guesses why? Maybe somebody deliberately spoils my web?
Hi fiorita
Sorry to hear about this problem, I’m sure we can get to the bottom of it.
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
In addition, please, could you send us a set of FTP login details using the Private Reply checkbox bottom right. That way we’ll be able to recover the site if a fatal or similar problematic error occurs.
This is a private message.
Hi Andrew, Thanks a lotfor the message,
I wouldn't have bothered you really, but the site crashes too often and we are too dependent on it
I just created an admin account for you, if sth goes wrong I will send you
FTP credentials as well
Regards, Fiorita
No problem, I’m sure we can help resolve.
It looks like there is an initial login form before we can access the main WordPress form. Please, could you send those details using the Private Reply checkbox.
Thanks
Ok, will do it in the evening
Thanks :)
This is a private message.
Apologies for the delay. Please, can you send your FTP details before we login. The problem is that if the site crashes with a fatal error and you’re offline, your site could be down for many hours, we’d rather avoid that. Apologies again for the delays.
This is a private message.
Hi Andrew, no problem, go ahead, I monitor that and I will see tomorow morning i it is ok, if not I will create and send you the details or fix it myself. There are generally no visitors in the morning
Květiny Fiorita
http://www.fiorita.cz
Pinterest <https://www.pinterest.com/kvetinyfiorita/>
Facebook <https://www.facebook.com/Kvetiny.Fiorita>
its is just cms and cms in both cases. You mean small grey popup rectangle?
Květiny Fiorita
http://www.fiorita.cz
Pinterest <https://www.pinterest.com/kvetinyfiorita/>
Facebook <https://www.facebook.com/Kvetiny.Fiorita>
oh, I see you have a major PageBuilder update…
will try on my other sites now
Květiny Fiorita
http://www.fiorita.cz
Pinterest <https://www.pinterest.com/kvetinyfiorita/>
Facebook <https://www.facebook.com/Kvetiny.Fiorita>
This is a private message.
Super, thanks for confirming the initial login details. Have you had a chance to run the Page Builder update? Any changes? Thanks :)
Well, on the visitor's side nothing has fortunately changed))). The web works. I am a bit busy at the moment but certainly have a look at the admin features tomorrow as I post sth new
Any news for me about the plugin problem ar fiorita.cz? I guess I have too many plugins at the moment. Can I update PB now?
Many thanks
Thanks for the update. I’ll take a look right now.
This is a private message.
This is a private message.
I’ve installed a small plugin called Server IP & Memory Usage Display, it displays your server memory usage at the bottom of the WordPress admin. There are no problems there.
It’s a tough bug to solve because I’m not sure how to reproduce it. A plugin conflict is another possibility. What you could do is clear the cache W3 Total Cache and then temporarily deactivate it. You’d then need to wait a day or two and see if the critical error still occurs.
Hi Andrew, Thank you very much for your help. Sorry I've been busy and completely missed your message.
I will try to do what you suggest and find some local support for cleaning the bugs. Anyway, thanks A LOT for your support!!!
Sorry, probably the last question:
This is what I see when I try activating ANY plugin:
[image: Встроенное изображение 1]
then I go back to fiorita.cz/wp-admin/ and it's ok
And that's what I see clearing the cache
[image: Встроенное изображение 1]
I you have a quick answer to that, I will be very grateful, i not, I will find a local support not to bother you anymore))
Sorry I found the cause
It's conflicting widgets – Woocommerce and Tracking code manager
Switched them off before I figure out how to deal with that
Problem solved – NOT the PB or Bundle problem at all.
The complication comes from the interdependence and conflict of plugins,
seems like the web itself generates some code – I am puzzled a bit as I have NO experience in web programming.
It seems one has to reinstall ALL the plugins from time to time and clear cache after every action to make them work correctly
If i may – a quick feedback on your new version of PB. Currently I work mostly with cloning and I think it is an excessive feature of placing images in the list of pages/posts you can clone. Otherwise, a great plugin and a fantastic widgets bundle.
Thanks a lot for your patience and time
Awesome :) That’s great news. Thanks for all the effort you’ve put in. All the best with your site.