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SiteOrigin updates resulted in unpredictable blanket formatting loss

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Hello,
on June 8th 2017 applied these updates:

Page Builder by SiteOrigin
Version 2.5.5

SiteOrigin Widgets Bundle
Version 1.9.2

Today during routine content update on http://www.fbiassociate.club/news/, noticed massive preference loss on all pages widgets while updating only one top widget. All borders are gone. Preferences erased.
The navigation felt a bit unpredictable on the page editor. Pure html tags inside widgets were not preserved.

Thank you
Vladimir

P.S.
Active WordPress theme “Opportune”.

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  1. 8 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Vladimir

    Sorry for the hassle. We’re working the issue right now and will update as soon as we’re able. For the moment, rolling back to the previous version would be best. The easiest way to do this is with:

    https://wordpress.org/plugins/wp-rollback/

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