I updated the SiteOrigin plugins (SiteOrigin Widgets Bundle and Page Builder by SiteOrigin) and after I did so my site was affected in the following ways:
1. Many headings disappeared
2. the spacing around icons and the text below was removed; the icon and the text were mushed together to the centre
3. After deactivating the plugins, they stopped working entirely on the homepage. After restoring an old version they started to work again.
Since my whole site is built with SiteOrigin, these bugs are an issue. Please help!
Hi Max Hains
Can you try following our general WordPress plugin troubleshooting guide? From the sounds of things, this might fix your issue. Here’s a video on the process:
The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Next, you can try running a plugin conflict text. You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.