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SiteOrigin Text Editor white – unable to type or see content

8 years ago · Last reply by Alex S 8 years ago

Hello, love the plugin, but all of a sudden I have problems:

Home page: edit area is just white. No evidence of any content in there at all. I can’t type/click in the edit box. I CAN type in the “title” area, however, but when “update” is clicked, nothing updates.

Other pages: I CAN type, and see the content, in the text edit area, but the “update” button does not trigger any action.

Content does still appear in preview and on my webpage, just not in the editor itself.

I’ve deactivated and reactivated all plugins one at a time and cannot get anything to work.
I’ve reinstalled WP version 4.8.1, nothing.
I’ve cleared cache and rebooted computer, no effect.
I’ve added a new SiteOrgin Editor widget further down on the page and same problem.

Any word on an ETA of a fix for this conflict with the new WP update? I need to know if I should abandon ship and start over on all those pages. Appreciate you guys!

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Replies

2
  1. Laurie Yogi 8 years, 6 months ago

    Update after more investigating.
    Jetpack is a definite conflict. I disabled it and all of a sudden I can edit my pagebuilder widgets again! It’s a workaround, since I have to re-activate Jetpack again after I edit the pagebuilder pages I’m working on, but at least it’s something.

  2. Alex S Staff 8 years, 6 months ago

    Hi Laurie,

    Are you using the latest version of Jetpack? I ask as this appears to be a Jetpack issue and the latest version apparently includes a fix for those affected by this issue. Also, please try clearing your browser cache.

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