We have an issue where the content of the description tab loads into another tab.
example:
https://www.1st-line.com/buy/la-marzocco-linea-classic-mp-mechanical-paddle-commercial-espresso-machine/
The contents of the description tab is in a SiteOrigin Page Builder layout. We have another plugin that lets us create other tabs like the Notes tab. When you click on the Notes tab it has the same description of the Description tab. It doesn’t do it for the other tabs like Specifications (Additional Information), Reviews, or the Q&A tabs.
Hi Gregg
Please, let us know the name of the plugin used to add the additional tab, we’ll then test locally. Thanks.
Hi Andrew,
We currently use the Yith Tab Manager plugin.
https://yithemes.com/themes/plugins/yith-woocommerce-tab-manager/
Before we used this plugin.
https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/
I tried turning off all plugins on our staging site except the SiteOrigin plugins and the tab plugin and it still did the same thing.
Thanks for the update. Please, send us a copy of the plugin by uploading the plugin ZIP file to Dropbox or Drive etc. and sending us the link. You can email the link to [email protected]. We can take a quick look but this looks like a compatibility issue between Page Builder and the tabs plugin. Given that the tabs plugin is a premium plugin and not cheap either, it’s definitely worth contacting their support and asking them to add compatibility with Page Builder.
Hi Andrew,
I sent the 2 plugins through Google Drive. Let me know if you didn’t receive it. I also sent a support ticket to Yith to ask about compatibility.
Thanks. We’re taking a look and will update a bit later.