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SiteOrigin Slider sizing in Ie

I use the Vantage theme for many of my client’s websites with the SO Widgets but have found that the SO Slider and Layout Slider don’t display correctly in IE. Theme, plugins and WP are all up-to-date. Is there a fix or workaround? Anyone else notice this?

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  1. 6 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Bob,

    Do you have a public URL where we can take a look at what’s going on?

  2. 6 years, 8 months ago bobvonelgg

    Hi Alex,
    Here are two sites that are under development. In Chrome, Opera, the slides work great. In IE Edge the slide shows are very small.

    http://bfsp.net/wpdev-snider password to view: pickle
    The slide show here is a SiteOrigin Slider widget.

    http://bfsp.net/wpdev-huntress
    The slide show here is a MetaSlider shortcode inside of a SiteOrigin Editor widget. I tried this work-around using MetaSlider with the Editor but still the same problem.

    Thank you very much for looking into this. I use your products on nearly every site I create.
    Bob von Elgg
    Santa Cruz CA

  3. 6 years, 8 months ago bobvonelgg

    Some detail…
    On the Snider website using the SiteOrigin Slider, the slides display small no matter the Row Layout setting, though when using Standard, it’s bigger than when using Full Width Stretched. So different sizes depending on Row Layout. The same thing using the SiteOrigin Editor with MetaSlider shortcode.
    Bob

  4. 6 years, 7 months ago Alex S
    Hi, I Work Here

    Hi Bob,

    Sorry for the delay.

    I’m able to replicate this issue on your website but I can’t seem to replicate this offsite – here’s an example site where the hero widget at the top of the page will display without issue in IE.

    Would it be possible for you to send me an export for either of the linked pages? To do this please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

    Also, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  5. 6 years, 7 months ago bobvonelgg

    Thanks Alex. I will try your suggestions and get back to you.

  6. 6 years, 7 months ago bobvonelgg

    I figured out a way to get it to work.
    – I have a Metaslider shortcaode placed in an SiteOrigin Editor
    – The Row Width was set to full width stretched
    – In Row Attributes I had a CSS snippet margin-top: -60px;
    – This worked fine in Chrome, not IE
    The FIX
    – Simply took out the CSS snippet from the Row Attribute and placed it in the SiteOrigin Editor widget Attributes
    – That fixed it in IE… Voila!

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