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Siteorigin plugin is not working

Open 3 replies pluginplugin-page-builderquestion
Pritee Zanjad
5 years ago · Last reply by Andrew Misplon 5 years ago

Page Builder elements are not showing to make any edits or changes. However, they do show on other pages. I’ve completed all available plug-in updates and WordPress updates but still seem to be having the issue.








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Replies

3
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi Pritee

    Thanks for reaching out.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. Pritee Zanjad 5 years, 6 months ago

    Hi Andrew

    I did all the steps but still, it’s not worked.

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks for the update. Please, take a screenshot of the issue as you’re seeing it, upload the screenshot to imgur.com or similar and send us the link. Thanks.

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