SiteOrigin Plugin Editor does not appear on our WordPress Page

Open 1 reply bug-report plugin plugin-page-builder

sohoops

5 years ago · Last reply by Andrew Misplon 5 years ago

We have an Issue where the SiteOrigin Plugin Editor does not appear on our WordPress Page.

We are using the following versions-

WordPress : 5.5.1

Site Origin: 2.11.0

We get the following error-

[code lang=""][siteorigin_widget class="WP_Widget_Custom_HTML"][/siteorigin_widget]
[siteorigin_widget class="WP_Widget_Custom_HTML"][/siteorigin_widget]
[siteorigin_widget class="SiteOrigin_Widget_Headline_Widget"][/siteorigin_widget]
[siteorigin_widget class="SiteOrigin_Widget_Features_Widget"][/siteorigin_widget]
[siteorigin_widget class="SiteOrigin_Widget_Headline_Widget"][/siteorigin_widget]
[siteorigin_widget class="WP_Widget_Custom_HTML"][/siteorigin_widget]
[siteorigin_widget class="SiteOrigin_Widget_Headline_Widget"][/siteorigin_widget]
[siteorigin_widget class="SiteOrigin_Widget_Headline_Widget"][/siteorigin_widget]
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
Easy to Set Up
It’s easy to get started, just visit our Knowledgebase. Installation shouldn't take more than 15 minutes. All within O365. No apps required. Try before buy.
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
Cross-Platform
The works in all browsers and platforms- 100% responsive.
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
Battle-Tested
Our products are built to perform and used in some of the most spread out office environments.
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
Great User Experience
Built with smart, simple design that’s easy to use and navigate, providing the best user experience on the market.
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
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Ready to go out of the box, but with a rich integration Outlook.  See technical questions
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
Secure
Built using out of box 365 best security practices that is trusted by government, military, and medical organizations.
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
User Case Ready
Instantly ready for co workers to return to work safely.
[siteorigin_widget class="SiteOrigin_Widget_Image_Widget"][/siteorigin_widget]
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Replies

Andrew Misplon Staff 5 years, 4 months ago
Hi, thanks for reaching out.
Please, try a quick plugin and theme conflict test. Temporarily switch to the Twenty Twenty WordPress theme and temporarily deactivate all plugins not authored by SiteOrigin. Does the issue resolve?

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