Hi guys,
Over the past few weeks I’ve been building a site using the Jobify ‘Classic’ theme.
During the build I was creating everything on a test site, and once we signed off on the site, I moved all the contents over to the live domain.
Everything was fine until this stage, now whenever I make an edit on a page, the page reverts to Text, and all page builder widgets and formatting disappear.
The only way I’ve been able to rectify this is to roll back to my test site files. The site then is ‘normal’ again until I try to make any adjustments.
I suspect, having read through other people’s similar issues, that there is some plugin conflict, however I don’t understand why it would work on one live environment and not the other…
please help!
thanks,
Brandon
Hi Brandon,
This sounds like it could be a migration or a server issue.
What migration method did you use to move the test website to the production server?
Do you still see the normal page builder structure when you view any existing page builder powered page in the editor?
Does this issue occur when you create a new page, give the page a title, enable page builder and add (for example) a text widget with a basic sentence?
Hey Alex,
We managed to sort out the issue… what happened was we built the test site running php 5.6, but when we moved the files over to the live domain it was running php 5.2. took us a while to track that down as the source, but once we updated that to php 7 it fixed the issues.
Thanks for getting back to me though!