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siteorigin page builder tab does not show up

5 years ago · Last reply by Andrew Misplon 5 years ago

Hello!
We’re working on www.denieuweoosterbomenpark.nl and found that the editor does not work like before.
Below the editor window we find a new window for the siteorigin editor. It contains the following error:
“No utilities registered for I_Display_Type_Controller”
How can we solve that?

Best regards,
Jan Runhardt

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Replies

3
  1. Andrew Misplon Staff 5 years, 2 months ago

    Hi Jan

    Thanks for reaching out.

    I don’t think I’ve come across that particular error in the past. Please, try a quick plugin conflict test. Does the issue resolve if you temporarily deactivate all plugins not authored by SiteOrigin?

  2. Jan Runhardt 5 years, 2 months ago

    Hello Andrew,
    Thanks for your answer.
    I found that NextGEN gallery caused the trouble on the homepage.
    We used de NextGEN slideshow widget. Removing that widget solved the problem.
    Do you have any tips to go on from here?
    Best regards,
    Jan

  3. Andrew Misplon Staff 5 years, 2 months ago

    Hi Jan

    Please, try testing with only NextGen and Page Builder activated, does the issue persist? I tested the NextGEN Slider widget in Page Builder and wasn’t able to recreate the issue.

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