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SiteOrigin Page Builder Impacting ThemeGrill Service Widget

9 years ago · Last reply by Alex S 9 years ago

Hi,

I really like your plugin, and used it a lot on my site. Please reference hydratelife.hydratelife.org. If you scroll down a bit you’ll get to the three service widgets (“our projects”, “the problem”, “our solution”). The problem I’m finding is that when you click “more info” under “our projects”, it just reloads the page. If you click on the icon it takes you to the correct place. The other two work fine. This happens in one other location (the button under “our process” on http://www.hydratelife.hydratelife.org/current-projects/).

I am writing you because I’ve found that if I disable your plugin everything works, and I was hoping you might be able to help me figure out how to fix this. It’s very strange that it’s only happening with these two buttons. I’ve also been talking with people who created the service widget, but I think they’ve given up on me after several attempts at fixing it. I’d like to keep using your plugin, and was hoping you might be able to help me figure this out. Let me know if there’s any other information I could provide that would be helpful.

Thank you,
Brian

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  1. Alex S Staff 9 years, 3 months ago

    Hi Brian,

    Just took a look at your website and this issue doesn’t seem to be happening anymore. Did you manage to resolve this issue or is this issue still occurring for you? If you still need help, we’ll jump right in.

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