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SiteOrigin Live Page Editor showing up as blank dark screen

7 years ago · Last reply by Travis Guy 7 years ago

I’m having trouble with the siteorigins page builder, not sure as to why it’s started acting up as it previously wasn’t, and I’ve made no major changes.

I’ve disabled *all* plugins and enabled the default theme, but issue is still persistent.

It’s running on nGinx and I have root access to the server, and I’m getting no obvious error logs on that end to give me any clues.

https://ibb.co/b3T0PH

https://ibb.co/bGkarx

I have also ran a permissions check to make sure that all Directories and Files within the html directory are setup correctly.

I’m not sure what else I can do my end to give me any input on what may be causing the error.

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Replies

5
  1. Alex S Staff 7 years, 9 months ago

    Hi Travis,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 7 years, 9 months ago

    This is a private message.

  3. Travis Guy 7 years, 9 months ago

    I would but unless you have a fix for HPKP exploited domains idk how to load the site

  4. Alex S Staff 7 years, 9 months ago

    Hi Travis,

    Unfortunately, that’s not something we’re able to directly assist with. I would get in contact with your hosting provider to see if they can assist with this.

  5. Travis Guy 7 years, 9 months ago

    I am my hosting provider TwT accidently enabled it with the wrong keys with no backups only to learn that its a deprecated security feature after the fact. The entirety of the domain is locked for the expirytime of the last hpkp header that was live. But I did find out the problem was the site url as http and not https on a https only configuration

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