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SiteOrigin Image does not display thumbnail when set to create_thumb_square

Resolved 8 replies bug-reportpluginplugin-page-builder
hectornado
9 years ago · Last reply by Alex S 9 years ago

I’m desperatly trying to set the SiteOrigin Image Widget to display my image as a Square Thumb.
I set the drop down menu in the widget area to create_thumb_square
But the page shows the original full image? I have tried Regenerate Thumbnails plugin with no luck.
I have also tried to set it to Thumbnail but the problem is the same – the original image is showing.
I’m going nuts, what am I doing wring? :)

Thank you!
~ Johan

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Replies

8
  1. Alex S Staff 9 years, 11 months ago

    Hi Hectornado,

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. hectornado Private 9 years, 11 months ago

    This is a private message.

  3. Alex S Staff 9 years, 11 months ago

    Hi Hectornado,

    Did you set up create_thumb_square? Or is that from a plugin / theme?

  4. hectornado 9 years, 11 months ago

    Oh, I see what you getting at. Thats not a default option from you guys, that option is added by the theme?
    You are right :/ When switching to Twenty Fifteen the choice disappears.
    I have also contacted the theme makers. But do you have any suggestions anyways?

  5. Alex S Staff 9 years, 11 months ago

    Hi Hectornado,

    I haven’t tried it, but maybe the Simple Image Sizes plugin could help.

  6. hectornado 9 years, 11 months ago

    Hi Alex!

    I installed as you said. And regenerated images. I have made a size that is 300x300px and have my own thumb-name: strandverket-profilbild.
    I have checked via the ftp and I can see the thumbs are there with file ending 300x300px.
    So far so good!

    But when I’m creating a new page and edit the SiteOrigin Image widget and select my new thumb-name (see image) in the dropdown menu – it still shows the original image. I really thought I had it solved there for a while, but why does not the widget call the thumb I’m asking for do you think?

    Than you!
    /J
    image

  7. hectornado 9 years, 11 months ago

    Hi again, solved it!
    I just hadnt generated that exact image.. but now it works. So problem solved.

    Thank you.

  8. Alex S Staff 9 years, 11 months ago

    Hi Hectornado,

    Great to hear that you managed to work out this issue. Is there anything else I can help you with today?

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