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SiteOrigin Hero: Widget appearing blank when editing

Hi,

I have a problem with site origin hero,

when i want put an image inside the widget, the gallery is not shown

What can I do?

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  1. 5 years, 7 months ago Alex S
    Hi, I Work Here

    Hi Shebasguti,

    Do you have a public URL where we can take a look at your setup?
    Is this gallery added by a third party plugin?

  2. 5 years, 7 months ago shebasguti

    Hi Alex,

    The problem is not in front end, the problem is in the site origin hero editor, when I want to put some image, appear blank,
    it doesn’t show me my library´s images.

    here a imprent pant

    https://elpatriota.com.es/wp-content/uploads/2019/02/error.jpg

    thank you .

  3. 5 years, 7 months ago Alex S
    Hi, I Work Here

    Hi Shebasguti,

    This looks like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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