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SiteOrigin Hero video not playing on mobile (Android)

Hi,
I am having the same issue. SiteOrigin Hero video file is playing fine on Desktop but not playing at all on mobile.
Kim S

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  1. 6 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Kim,

    Google and Apple decided to disable auto-playing videos on mobile devices. You can confirm this via this Apple Doc and this Google Doc. Specifically:

    ​Apple:


    ​Android:

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