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SiteOrigin Hero not loading

By wylbor, 2 years ago. Last reply by Andrew Misplon, 2 years ago.

The “SiteOrigin Hero” Widget stops being loaded on the website after a while, only restarts when i log in into the “wp-admin”.
The website is “https://pm4r.com.br/” and the “SiteOrigin Hero” is at the top – you may see only a blank space when accessing the website.

WP Version: 5.8.2
Page Builder by SiteOrigin Version: 2.15.0
SiteOrigin Widgets Bundle Version: 1.26.0

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  1. 2 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for reaching out.

    When able, please, try checking for a working baseline. Does the issue resolve if you temporarily deactivate all plugins except for those authored by SiteOrigin?

  2. 2 years, 9 months ago wylbor

    Thank you Andrew Misplon, i deactivated two unused plugins and now everything is working just fine.

  3. 2 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. If you’d like to troubleshoot further you could perhaps check to see if the Hero is removed when activating either of the plugins that were deactivated.

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