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Siteorigin Hero Image missing

By Santi Cito, 5 years ago. Last reply by Alex S, 5 years ago.

The slider I created using hero image is nowhere to be found. Weeks before it was doing just fine, but upon checking it today it disappeared. Checked the plugin said it was updated 12 hours ago. maybe it has something to do with your latest update. deactivated some of the plugins, cleared my browser cache but nothing happened.

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  1. 5 years, 11 months ago Alex S
    Hi, I Work Here

    Hi Santi,

    To clarify, are you missing the widget in the admin interface or is it not outputting on the frontend?

    If it’s the former, please ensure the widget hasn’t somehow been disabled. Please navigate to WP Admin > Plugins > SiteOrigin Widgets and ensure the Hero Image widget is enabled still.

    If it’s the latter, do you have a public URL where we can take a look at what’s going on?

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