Home>Support>SiteOrigin Hero image blurry on mobile phone

SiteOrigin Hero image blurry on mobile phone

By KB2018, 7 months ago. Last reply by Andrew Misplon, 6 months ago.

I’m using SiteOrigin with the Bento wordpress theme.

My issue is that the hero image looks fine on the computer screen, but blurry on a mobile phone. I’ve played around with the ‘Height’ and ‘Responsive Height’ but not been able to fix the problem.

Any suggestions greatly appreciated!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 6 months, 30 days ago Andrew Misplon Hi, I Work Here

    Hi KB2018

    Do you have a public URL where we can take a look at what’s going on?

  2. 6 months, 29 days ago KB2018

    Hi Andrew,

    Thank you for your reply. I seem to have sorted the issue, I experimented by putting numerous sized files and altering the heights. The theme didn’t specify an ideal image size to use so I tried multiple options until I got one that worked.

    I am however now having another issue! The two footer widgets (contact details and social media links) refuse to centre themselves but instead go into two columns. I cannot find any mention of widget columns in the customise tabs, and deleting the widgets and redoing them didn’t work. Even if there is only one widget, it still acts as if the centre of the whole page is to the left, even though in earlier versions of creating my website the widget was centered.

    http://www.spatialdesign.co.uk/

    Katie

  3. 6 months, 29 days ago Andrew Misplon Hi, I Work Here

    Hi Katie

    Glad to hear you’re making progress :)

    The footer issue is more something for theme support. The issue would be the same even if you used a Text widget?

    Most themes don’t give you footer columns, to reduce widget areas they just assign a column per widget added. We do the same with our themes. So two widgets will give you two columns. The widgets are centered in their respective columns, see: https://imgur.com/a/8BLEtVT.

    If you’d like your two widgets in a single column you’d need to use Custom CSS to achieve that. That’s perhaps something theme support can assist you with.

  4. 6 months, 29 days ago KB2018

    Hi Andrew,

    Yes even with a text widget I have the same issue.

    Thanks again for your help, I will ask the theme support team.

    Katie

  5. 6 months, 29 days ago Andrew Misplon Hi, I Work Here

    For sure :) Good luck.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More