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SiteOrigin Headlines on Homepage

Open 3 replies questionthemetheme-corp
aagm
7 years ago · Last reply by Alex S 7 years ago

Headlines keep on disappearing everytime I save the page. I have to save them on the widgets everytime they disappear.

Please visit https://retribo.com/celestial/. The headines/subheadlines are above the

1) Products gallery, and
2) Features

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Replies

3
  1. Alex S Staff 7 years, 1 month ago

    Hi Aagm,

    Would it be possible for you to send me an export for the linked page? To export a page, please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as WeTransfer (no email is required).

  2. aagm 7 years, 1 month ago

    Thank you for your quick reply.

    Here’s the link to the exported JSON file:
    https://wetransfer.com/downloads/2a3e8ac5424948817dc8cb106f7df41c20190129161842/9e1b2fb0ff91c452a400410b84d92b9420190129161842/7d3c0d?utm_campaign=WT_email_tracking&utm_content=general&utm_medium=download_button&utm_source=notify_recipient_email

  3. Alex S Staff 7 years, 1 month ago

    Hi Aagm,

    Thanks. Unfortunately, I’m unable to replicate this issue with the provided layout locally. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

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