Home>Support>SiteOrigin Google Maps works in preview, doesn’t work on the live page

SiteOrigin Google Maps works in preview, doesn’t work on the live page

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello, as the title states, the SiteOrigin Google Maps widget works perfectly in preview mode but not on the live page. The issue is with the location markers. They all show up and work exactly as intended in preview mode, just not live mode. I’m using a Google API key and I’ve enabled all of Google Maps APIs. I’ve tried ever possible fix that I’ve found in other threads, with the exception of deactivating all of my other plugins. Are there any other possible solutions to this issue that don’t require that? I emailed our developer to ask if that’s something we can try, but I suspect he’ll be opposed it. I’m happy to share the URL of page where this is happening (it happens on every page I’ve tried).

Thanks so much.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 3 months ago Pete Pajor

    Updated: I changed the Key restriction of the API to HTTP referrers and it worked for a second until I refreshed the page. It then stopped working again and I have yet to get it to show up again.

  2. 8 years, 3 months ago Pete Pajor

    Update Two: The markers work only if I use a city name and not an address. So for example, it’ll work for “Birmingham, AL” but not “201 Summit Pkwy, Birmingham, AL 35209” or any other address format.

  3. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Pete,

    Glad you managed to work it out mate.

    Okay so the Google Maps API database is actually separate to the maps.google.com database. From what I’ve found, being more general will typically present the best results (if any at all). So, for example, I suspect 201 summit parkway Birmingham Alabama will work for you due to the more general and unabbreviated version. Sadly, this is basically unavoidable and you have to work around the different dataset. :(

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More