There is a problem with Page builder and SiteOrigin widgets. I have been unable to update and add to my existing pages and posts. The option to UPDATE after I make changes doesn’t do anything when I click on the button. If I revert back to the WP editor for visual, make the changes, then the update works, but not if I am actually using the Page builder/SiteOrigin option. I have spoken with Bluehost, and they cannot find any issues on that end. They feel it might be an issue with your last update. I have also rolled back your plugins updates to the previous version, and that didn’t change anything. I’m not sure what else to do. This is my second attempt at contacting you. I have not been able to update my website in almost a week. My website is www.lifeofashooterswife.com and I’m currently using the theme “Olsen” by cssigniter. Please help!
Thank you,
Mia
Hi Mia,
Can you try following our general WordPress plugin troubleshooting guide? From the sounds of things, this might fix your issue. Here’s a video on the process:
The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Next, you can try running a plugin conflict text. You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.