Hi, as title, i try to edit, but it display empty at the VISUAL tab, select TEXT tab will display previous text i input. Need advise, i am using WordPress 4.2.3.
SiteOrigin Editor Visual Not Working
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The same problem with my account.
Hi Josephnwy
Sorry to hear about the hassle. Please, try the following:
1. Run all pending updates from Dashboard > Updates.
2. Re-test.
3. If still seeing a problem, temporarily de-activate all non-SiteOrigin plugins at once and re-test.
Let us know how that goes. Thanks.
Hi Andrew Misplon,
1. Done.
2. Done.
3. Done.
But still same problem. Thank you.
Are you seeing any JavaScript errors? Here is how you can check:
http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
Hi Andrew Misplon,
Here what i found.
1. downloadable font: OS/2: bad linegap: -64 (font-family: “siteorigin-panels” style:normal weight:normal stretch:normal src index:1) source: http://www.keincoint.com/wp-content/plugins/siteorigin-panels/css/icons/siteorigin-panels.woff?-yv2c11 admin.css:1:12
2. no element found poll:1:1
3. TypeError: wp.mce.views.toViews is not a function plugin.min.js:1:2780
4. no element found
I think this is the main Error.
/wp-includes/js/tinymce/plugins/wpview/plugin.min.js?wp-mce-4109-20150505:1 Uncaught TypeError: wp.mce.views.toViews is not a function
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
i have created a user for you. Please check. Thank you.
Sorry, it doesn’t seem like those came through. You’d see them too, here in this thread.
Please, could you post them directly in the comment field an enable the Private Reply checkbox when doing so.
Thanks
This is a private message.
Thanks. Please also send the initial password required to access the login page.
This is a private message.
Your mean the prompt login before the wordpress login? There is the instruction display.
User: administrator
pass: 6
Ahh right, my bad.
Ok, it looks like at some point you had the following plugin installed:
https://wordpress.org/plugins/wp-postviews/
That plugin, even though not showing up in your plugins list is still throwing a TinyMCE error:
Please, try deleting that plugin’s folder at /wp-content/plugins/. Delete the wp-postviews folder and see if that helps.
Hi, i check my webdisk, there is no such wp-postviews folder in /wp-content/plugins/. :(
Thanks for checking. Black Studio’s Visual Editor widget is suffering from similar issues. Having dived in a bit deeper now it looks like there is a TinyMCE error coming from one of the core WP files. At this stage it’s worth trying a WP re-install. Just a file re-install. Here is how that’s done:
http://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/