This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

SiteOrigin Editor not giving me editing option

7 years ago · Last reply by Alex S 7 years ago

Up until about a week ago I was not having any issues with the SiteOrigin widget bundles, but recently I have not been able to the the SiteOrigin Editor to allow me to edit my text. When I open the widget to edit the text is white and looks like it is in text mode. I try changing the content in the text mode and it will not update as I need it. I have tried deactivating and reactivating the plug-ins multiple times with no luck. I have checked my user and everything is good on that end. any ideas?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Alex S Staff 7 years, 6 months ago

    Hi WARM,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 7 years, 6 months ago

    This is a private message.

  3. WordPress Private 7 years, 6 months ago

    This is a private message.

  4. WARM_Westerville 7 years, 6 months ago

    Alex,

    Thanks for responding. I have set up the new admin. Let me know what else you would need from me at this time.

    Thanks

  5. Alex S Staff 7 years, 6 months ago

    Hi WARM_Westerville,

    Thanks. Please disable CONCATENATE_SCRIPTS. This will require editing editing wp-config.php so if you need help with this, please reach out to your hosting provider for assistaince with editing this file.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread