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Siteorigin Editor is un-useable. Editing window narrow so you can’t do anything

Open 7 replies bug-reportpluginplugin-page-builder
nikipeach
6 years ago · Last reply by Andrew Misplon 6 years ago

Hi,
Since the latest wordpress update I can not edit anything on one of my websites as the editor, although shows is very thin and you can not see any widgets, or layout, only the top options “add widget” “add row” etc.
I have tried looking for a plugin conflict, turning off everything apart from Siteorigin I still have the same issue. I have also tried clearing cache, using a different browser and even a different computer.
I have urgent updates to make so hope you can help.
Thanks,
Niki

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Replies

7
  1. Andrew Misplon Staff 6 years, 3 months ago

    Hi Niki

    Deactivate all plugins not authored by SiteOrigin and switch to a default theme like Twenty Nineteen. Does the issue persist in that state?

  2. nikipeach 6 years, 3 months ago

    Hi, ok I had not checked theme. I have switched to another and it works. Is there any way round it as the theme is quite styled for the company? It will be quite a bit of work to move to another. Any quick fixes for a theme issue?

  3. Andrew Misplon Staff 6 years, 3 months ago

    Which editor are you working in, Classic or Block?

  4. nikipeach 6 years, 3 months ago

    I have classic editor.

  5. Andrew Misplon Staff 6 years, 3 months ago

    Thanks. Which theme are you using?

  6. nikipeach 6 years, 3 months ago

    Its a child theme I created from Oceanic Premium

  7. Andrew Misplon Staff 6 years, 3 months ago

    Does the issue persist if you temporarily switch back to the parent theme? If so, please, upload a copy of the parent theme ZIP file to WeTranfer or similar and send the link to [email protected]. Thanks.

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