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I’m still having trouble with this plugin, which the most recent update did not fix. While I’m able to add some text in the Visual Editor, there seems to be a glitch where it’s difficult or impossible (at times) to reopen and edit. Other times, the only way I’ve been able to edit the text is by adding an additional SiteOrigin Editor plugin on my page.
Please advise or let us know when the plugin has been updated. Thank you.
Hi Kattol
Unfortunately, the issue you’re experiencing is unlike the other issues reported recently. As a result, it’s very likely your issue is caused by something else. Please note that as a result of this we’re not able to work towards resolving your issue so you’ll need to run a few tests so we can try and work out why this is happening on your website.
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.