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SiteOrigin Custom HTML Widget editor is blank

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Hello,

Ever since I updated to WordPress 4.9 and to PageBuilder 2.5.14 (and Widgets Bundle 1.11.0), I cannot edit any of my Custom HTML widgets.

When I go to wp-admin > Pages > Edit (a page) > Edit (a SiteOrigin widget), the modal window opens, and “Attributes”, “Layout”, and “Design” are on the right, but the middle of the window does not display the Custom HTML editor.
Same result if I use Live Editor. Also same result if I add a new Custom HTML widget.

The SiteOrigin Editor widgets can be edited just fine, just not Custom HTML. I have tried to deactivate/reactivate all my plugins, including the SiteOrigin plugins, and also cleared browser cache to no avail. I don’t cache SiteOrigin data within WP.

Thank you in advance for any help you can provide!

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  1. 7 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Cddrummond,

    Very sorry about this! This issue should be resolved in the latest version of Siteorigin page Builder – 2.5.15. If this issue is still occurring, can you please try clearing your browser cache to see if that helps?

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