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SiteOrigin Contact Form doesn’t work

Hello to all,
I built a website with wordpress and I added the SiteOrigin contact form.
I have set up the email addresses on the setting panel and after testing it, the reply is always the same: Error sending email, please try again later.

Can you help me with this?

Best regards
Francesco

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  1. 6 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Francesco,

    This is quite typical of a plugin conflict, or the inability for your website to send emails. To confirm, is your website able to send emails?

    If so, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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