Hello
We have been editing our site using your wonderful page builder for years. Until recently (we made an edit at the end of Jan 2019) everything was fine.
Today, when we try and edit a page that uses the Livemesh Tabs widget, all of the content in the tabs has disappeared.
Has anyone else had the same issue? Any ideas about fixing it?
Many thanks in advance for your help!
Best wishes,
Lanx
Hi Lanx,
Preface: Please disregard my previous reply.
Do you have a public URL where we can take a look at what’s going on?
Hi Alex
Thanks for the reply.
Do you have an email address where I can send details to?
I can’t post the URL on a public site. Also there is only an issue when we try and edit the Tabs content.
The tabs have disappeared and all that is left is the number 0 in the editing window.
Many thanks,
Lanx
Hi Lanx,
Unfortunately, we don’t have a way non-SiteOrigin Premium users can privately contact us. You’ll need to use a link shortening service like goo.gl.
Can you try disabling all non-SiteOrigin plugins (leave Livemesh SiteOrigin Widgets active) and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.