Hello,
I am getting the following error on my website:
There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about troubleshooting WordPress.
The error appears across the website at almost random, only affecting various pages (dashboard, updates page, various pages and posts). Sometimes the error goes away after a refresh, but often the error will constantly pop up.
The error disappears when I disable the SiteOrigin Widgets Bundle plugin. I have not received any emails in my admin email inbox and the learn more link isn’t helpful.
Thank you in advance.
Hi, thanks for getting in touch.
Are you able to enable debugging to find out the error details? The process involves accessing your server via FTP or your hosting control panel (Hosting File Manager).
https://wordpress.org/documentation/article/debugging-in-wordpress/
Alternatively, an easy first step might be to download the plugin ZIP file from https://wordpress.org/plugins/so-widgets-bundle/. Go to PluginsAdd NewUpload Plugin and install the ZIP file manually. Overwrite the existing plugin when prompted.
I have uploaded the plugin but it hasn’t made any difference.
I enabled debug mode and it has produced the following:
Thank you
Thanks, the fatal error is at the end of the output. Please, see https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/.
Hello,
I have increased the memory limit to 256MB and the error is still there.
Thank you
You can try installing https://wordpress.org/plugins/server-ip-memory-usage/ to see if your server and WP memory limits have increased. You can also consult the debug.log file again to see what the error is that’s persisting. The deprecated notices aren’t relevant, only lines reading fatal error.
Hello,
This is what that plugin has given me:
| Memory: 22 of 512 MB (4%) | WP LIMIT: 256 MB | IP 143.95.233.90 (reseller45.webserversystems.com) | PHP 8.1.17 @64BitOS
Thank you
That looks fine. You can go back to the error log to see what’s happening. In the above log provided, WooCommerce is triggering the issue.
Hello,
I have deactivated Woocommerce and am now getting a new error:
Thank you
Thanks for the update. It’s hard to say what the cause of the issue is. You can try establishing a working baseline as follows:
– Temporarily switch to a default theme like Twenty Nineteen.
– Temporarily deactivate all plugins except for the Widgets Bundle.
– Confirm a working baseline in the above position.
– Reactivate your theme and re-test.
– Reactivate your plugins one by one and re-test.
– When the issue re-occurs, deactivate all plugins except for the Widgets Bundle and the last plugin activation that triggered the issue to confirm.
I’ve tried deactivating and the issue does seem to be in Woocommerce. Thank you for the help.
You’re welcome. Hopefully, you’re able to make headway soon. Cheers for now.
Thank you