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site origin slider do not show every image

Open 6 replies pluginplugin-page-buildertechnical
Philipp Zimmermann
4 years ago · Last reply by Andrew Misplon 4 years ago

Hi,
on our site we use site origin slider to show several images while using the naviagtion. more or less every third image is blank while navigating. if i go back and than forward the blank image shows up.
Does anyone else have this problem?

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Replies

6
  1. Andrew Misplon Staff 4 years, 5 months ago

    Hi Philipp

    Thanks for getting in touch.

    Do you have a public URL where we can take a look at what’s going on?

  2. Philipp Zimmermann 4 years, 5 months ago

    Hi, yes, for example here: https://bagstage.de/tragetaschen/papiertragetaschen-bedrucken/papiertragetaschen-flachhenkel/

  3. Andrew Misplon Staff 4 years, 5 months ago

    Hi Philipp

    Thanks for the update.

    At the moment, I’m unable to locate the cause of the issue. Autoptimize doesn’t appear to be the cause. It would be worthwhile to check for a working baseline when you can. Here is how that can be done:

    * Clear the Autoptimize cache and then temporarily deactivate all plugins except Page Builder and the Widgets Bundle.
    * In that state, does the issue persist?
    * If the issue does persist, extend the test by temporarily switching to a default theme like Twenty Nineteen. In that state, does the issue persist?

    The initial goal is to check to see if a working baseline exists. The test should take a couple of minutes at most.

  4. Andrew Misplon Staff 4 years, 5 months ago

    Hi Philipp

    A quick follow-up email. If you’re able to run the above test, please, let us know how you get on. We’ll assist further from there.

    Thanks!

    Andrew

  5. Philipp Zimmermann 4 years, 5 months ago

    thanks for the suggestions, i will try it out on the weekend and then report back

  6. Andrew Misplon Staff 4 years, 5 months ago

    Super, thanks, that’ll be great. Chat then.

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