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Site Origin Pagebuilder Crashed

Open 4 replies pluginplugin-page-buildertechnical
Edwin Giliams
8 years ago · Last reply by Alex S 8 years ago

Hi

Site Origin Crashed in my website. It is working when add a new page, but not showing under existing pages. The first thing i did was disabling all plugins and also tried to change theme.

The website is http://coburgfc.com.au

Any idea what the problem is?

Thanks

Edwin

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Replies

4
  1. Alex S Staff 8 years, 9 months ago

    Hi Edwin,

    To clarify, what do you see when you try and edit a page powered by page builder?
    Can you please try editing a broken page and send me the contents of your console? Please refer to this guide on how to access your browser console.

  2. Edwin Giliams 8 years, 8 months ago

    Hi Alex

    This is what i see

    When I click on pagebuilder i am getting this:

    Thanks

    Edwin

  3. Edwin Giliams 8 years, 8 months ago

    Hi Alex

    This is what i see
    accountinghq.com.au/wp-content/uploads/2017/06/text.png

    When I click on pagebuilder i am getting this:
    accountinghq.com.au/wp-content/uploads/2017/06/pb.png

    Thanks

    Edwin

  4. Alex S Staff 8 years, 8 months ago

    Hi Edwin,

    Can you please send me a copy of the contents of your console? Also, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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