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Site Origin Page Builder not working with PhP 7.4

5 years ago · Last reply by Andrew Misplon 5 years ago

Hi there,

I’m trying to upgrade the PhP on my website as my web hosting will not be supporting older versions of PhP. When I disabled all my plugins my site upgraded fine, but after activating the Page Builder for Create my site goes to a white screen and wont load.

Any suggestions as to a fix?

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Replies

4
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi

    Thanks for reaching out.

    When able, please, reach out to the authors, ThemeTrust. I’m sure they’ll be able to lend a hand. Unfortunately, once a plugin has been forked we no longer have control over the source code.

  2. spelton 5 years, 6 months ago

    Ok thank you Andrew I will reach out to the theme creator.

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks, hopefully, they can lend a hand with the problem. Cheers for now :)

  4. Andrew Misplon Staff 5 years, 6 months ago

    If you have a bit of a technical background, you could perhaps enable WP_DEBUG, when upgrading to 7.4 you should then see exactly where the errors are https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.

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