Hi
few days ago i updated these plugins and my website started having issues in result i restored my website to the previous version but i still want to keep update my website with these plugins but am afraid that if i update again my website agin having issues as i am not very expert in resolving the issues plz help and suggest about the updates of these two plugins could the issues fixed related to this update and is it safe to update again really need help
Regards
Fatima.s
Hi Shazran,
Do you happen to use a Theme Trust or a Think Up Theme? Both use forks (a version based on our code but not actively developed by us) so if you are, we’re unable to help you due to the version differences. We recommend contacting your theme developer directory.
If this isn’t the case please ensure you’re using the latest version of SiteOrigin Page Builder, and if you are, do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
Hi Alex thanks for ur quick reply i am using the sydney theme(free version) by Athemes my website is http://www.kitchentek.com.au
as i said before that i previously update the page builder and my website scattered so i restored back to previous version of siteorigin page builder and widget bundle now i m bit afraid to update it again plz suggest ur expert suggestion if i update again plz thanx in advance for ur help
Hi Shazran,
So the issue here is that you need to update SiteOrigin Page Builder and the SiteOrigin Widgets bundle prior to updating. This is due to a compatibility fix for WordPress 4.5 in a newer version of both plugins.
You’ve really got nothing to worry about if you update as you’re running backups. The worst that’ll happen is you have to restore a previous backup.