along with the slide show I was using at the top of my pages. I have no clue what happenned. One day they were there, the next day, they were gone.
Site Origin Hero Images Disappeared…
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Renita,
Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
I’m sure you are correct. I saw on another thread to deactivate plugins, and that seems to have worked. I just need to go through each one by one now. Thanks!
Hi Renita,
Let me know what the problematic plugin turns out to be so we can look into methods for resolving it in the future (if possible).
Simple Calendar 3.0.14
Hi Renita,
I see that you’re not using the latest version of the plugin. Would it be possible for you to update to the latest version to see if it resolves the issue you’re experiencing? Be sure to do a WordPress backup.
I updated it and with the update, the Site Origins Images do not appear. I re-deactivated Simple Calender and the images reappeared.