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Site Origin Editor not working anymore

8 years ago · Last reply by Alex S 8 years ago

Hello,
I just realized that all of a sudden that the rich text editor “”Site Origin Editor”” widgets on my site have changed into simple text widgets and the visual editor disappeared. This results in a problem when trying to edit texts, changing styles etc.
WP is updated to 4.7.4, theme “Create” from ThemeTrust is latest version and the SiteOrigin Widgets Bundle for Create as well as Page Builder by SiteOrigin are newest versions.
I have deactivated and activated again the plugins.
I have checked with ThemeTrust already. Since nothing helped they eventually adviced me to contact SiteOrigin.
Anybody who knows anything? Help needed urgently.

Kind regards

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Replies

2
  1. Alex S Staff 8 years, 8 months ago

    Hi Jeannette,

    It sounds like Visual Editors have been disabled. Please navigate to WP AdminUsersYour Profile and ensure that Visual Editor is not ticked. If it isn’t, would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 8 years, 8 months ago

    This is a private message.

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