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Site Origin Editor loading issue

When using page builder to edit a blog post, certain areas never finishing loading.

When editing just simple html or photos, it loads just fine. If I embed a video or map, loading never finishes.

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  1. 8 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    Hi Rob

    Sorry to hear about this. The problem can be a PHP memory shortage or a plugin conflict, usually related to JavaScript. Let’s try the plugin conflict test first, if that fails, we can move onto checking PHP memory.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    If the plugin conflict test doesn’t help and you want to move on, here is little bit on increasing PHP memory:

    http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    It’s something you can ask your web hosts to assist with, assuming it’s the problem.

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