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Site origin editor

Hi
This seems to be an old problem that was fixed in an update but I am now having it. I have siteorigin 2.4.15 and widget bundle 1.6.5 installed.
When I use siteorigin editor it will let me input text but not format anything, ho header, fonts bolds etc. Whet I click on the drop down the arrow just goes up, no dropdown menus appear.

I have tried de-activating plugins that i have installed including tinymice but does not help. I am using an ots theme.

Any suggestions its driving me mad :)

albert

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  1. 8 years, 22 days ago Alex S
    Hi, I Work Here

    Hi Albert,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. 8 years, 22 days ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  3. 8 years, 18 days ago albert duncan

    Hi

    I managed to get the issue with editor fixed but I am really struggling with something else. Its been a week now and I still cant figure it out.

    I wish to add a row with a background colour. If I add a row between two existing rows and set the background colour I get this (regardless of what padding values I use on the row settings) The Testimonial is black, but it also cover the icon boxes above

    The only solution I have found is to add a blank row above the testimonials box and set the top and bottom padding to 250 each, this works but also gives me a huge blank space?

    Im at the point now of considering ditching the theme and site origin and trying something else. I am hoping I am just doing something stupid and there is a simple solution??

  4. 8 years, 15 days ago Alex S
    Hi, I Work Here

    Hi Albert,

    Sorry for the delay.

    That sounds like the theme is overriding the color. Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

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