This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Site origin editor

Open 4 replies developerpluginplugin-widgets-bundle
albert duncan
9 years ago · Last reply by Alex S 9 years ago

Hi
This seems to be an old problem that was fixed in an update but I am now having it. I have siteorigin 2.4.15 and widget bundle 1.6.5 installed.
When I use siteorigin editor it will let me input text but not format anything, ho header, fonts bolds etc. Whet I click on the drop down the arrow just goes up, no dropdown menus appear.

I have tried de-activating plugins that i have installed including tinymice but does not help. I am using an ots theme.

Any suggestions its driving me mad :)

albert

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Alex S Staff 9 years, 5 months ago

    Hi Albert,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 9 years, 5 months ago

    This is a private message.

  3. albert duncan 9 years, 5 months ago

    Hi

    I managed to get the issue with editor fixed but I am really struggling with something else. Its been a week now and I still cant figure it out.

    I wish to add a row with a background colour. If I add a row between two existing rows and set the background colour I get this (regardless of what padding values I use on the row settings) The Testimonial is black, but it also cover the icon boxes above

    The only solution I have found is to add a blank row above the testimonials box and set the top and bottom padding to 250 each, this works but also gives me a huge blank space?

    Im at the point now of considering ditching the theme and site origin and trying something else. I am hoping I am just doing something stupid and there is a simple solution??

  4. Alex S Staff 9 years, 5 months ago

    Hi Albert,

    Sorry for the delay.

    That sounds like the theme is overriding the color. Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread