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site origin does not load on I Pad

site origin page is not loading fully on ipad. I am getting message like on chrome Aw snap something went wrong whilst displaying this web page.

This is what the wordpress support said,Howdy Warren,

Earlier today we had a chat about an unexpected redirect of the about page of classiccapitalgolf.com.au on iPad. I was able to reproduce this issue on my iPad 2. Unfortunately, I wasn’t able to find out what causes this issue. As this issue only affects the About page it seems to be related to the used elements on that page.

I suggest contacting the plugins developers of the plugin Page Builder by SiteOrigin to inform them about this issue. To narrow down the issue you could install the plugin Duplicate Post, duplicate that page and then remove element by element from that page, while trying to load the page on the iPad after every adjustment.

Feel free to get back to me in case you have any additional questions!

Best,

And ideas of what needs to be done

regards

Warren
“”

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  1. 6 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Warren,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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