Home>Support>Site Origin and Tesseract Designer Theme

Site Origin and Tesseract Designer Theme

By Jules, 6 years ago. Last reply by Andrew Misplon, 6 years ago.

I am having a lot of problems editing my “front” page (“Our Parish” at allsaintsmke.org) using the Tesseract Designer theme. Sometimes deactivating certain plug-ins work. Sometimes not. I have talked with HostGator, and everything seems to be okay and up to date. When I click on the “Our Parish” page and “edit” – I see a whole bunch of html code in one square on the page – not the rows I should be seeing. Any suggestions would be greatly appreciated. Thank you for your time.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 6 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi Jules

    Try doing a plugin conflict test. It specifically involves deactivating all plugins except for Page Builder and the Widgets Bundle if you are using it. Put another way, deactivate all plugins not authored by SiteOrigin and do so in one go. Then, go to Pages and edit your home page, does the issue persist?

    Here is a complete explanation of how the test works: Page: Identifying Plugin Issues

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More