HI,
I have no idea why the Slider doesnt work anymore. Some Days ago it stopt working from day to day. I think i have nothing changed on the site. Is not on a Single post, its on the hole Domain. https://plattenheber.org/fein-dustex-25-industrie-staubsauger/ Thats a Post, there should be some Slids with picture.
It would be really nice if i get some help, because i have no idea about how to fix it.
I already reinstall the Plugin, but nothing changed.
Best Regards
Hi Heiko,
Can you try following our general WordPress plugin troubleshooting guide? From the sounds of things, this might fix your issue. Here’s a video on the process:
The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Next, you can try running a plugin conflict text. You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If that doesn’t help, you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Thank you for help.
I have done all Steps. Included try another Theme.
Now is not possible anymore to open a post in Site Orgin Editor, is the Load Symbol ( for like forever).
If i look in explore mode in Browser, it looks all ok. I can see the Site Orgin Slider etc.
Now i have no idea what i can do. I got the same Problem on another Site (i tryed the Steps there too).
The other site in on a other Theme.
Here the Plugins i use:
-Wordfence Security
-WP Fastest Cache
-SiteOrigin Widgets Bundle
-Page Builder by SiteOrigin
-Black Studio TinyMCE Widget
and a limit login plugin ans some cookie notice.
On a third Site all is working well.
Best Regards
Hi Heiko,
Would it be possible for you to create a temporary admin account for us so we can log in and take a look?
This is a private message.
Sorry for late response, i was a week in holiday.
ok i will do, thanks for help
done
You have now access. you have seen where the Problem is? :)
Regards
Hi Heiko,
Unfortunately, we haven’t received an email from your website confirming the account (and allowing us to set a password to log in). Can you please try recreating the account? Please ensure Send Password is ticked.
I made account again. I will send you some Details per Mail too.
Best Regards
This is a private message.
Hi Heiko,
Thanks. I’ve run a few tests and it appears as though the browser is blocking the widget edit window requests due to a mixed content issue. Basically, the pages are requesting the http version rather than the https version. I’ve had a look at your site URL settings and they’re set up correctly but a few things are still referencing the http version of the website so I’m not too sure why or how that’s happening. I tried to resave the general settings (WP AdminSettingsGeneral) to ensure there wasn’t any settings being cached or anything like that and got kicked out. Sorry about that! Can you please unblock me?
For reference, here’s a screenshot validating the above information:
how can i send you private massage?
Hi Heiko,
You can use the previously provided email – everything sent to that email is posted privately to this thread.
sure. i will do
i cant log in anymore :(
Hi Heiko,
I’m not too sure why that is. We haven’t accessed WP AdminUsers at all so we haven’t changed the provided password so you can log in using that information.
This is a private message.
Hi Heiko,
That explains the error and why the correct URLs were present in the site URLs even though your site was still, at times, using the wrong URL. Something was forcefully overriding them in an incorrect manner which is why when I resaved the settings (I’m very sorry!) it’s causing an infinite loop.
Please disable all of your plugins via FTP and see if that helps. If that doesn’t, please delete (or rename) your .htaccess file in your WordPress directory. Do you have access now? Be sure to clear your browser cache.
If you’re not too sure familiar with FTP, I would recommend contacting your hosting provider for assistance.
Once again, I’m very sorry about this whole situation!
Its weired. Now Site doesnt load in Google Chrome, but in Firefox and Internet explorer. With the log in it comes to the Error Massage “ERR_TOO_MANY_REDIRECTS”.
Weired for me is too, https://plattenheber.org/werkzeug-trockenbau/, load the First slider. But only the First Picture in Slider.
I have deactivated Plugins with remane Folder and make Standart .htaccess. Nothing helps. I have a backup. If i run this, any Tipps i dont get Same Error?
Its because is arround 1 GB and my Internet Conection is not really fast, and i have no Idea how i can Fix. Im really sure is a little Error and Easy to Fix, if you know where to look.
I think if i can get Access to the Site again, i can Try to Fix mixed Content. This should be the Error Reason right for Slider doesnt Work?
Best Regards and Thanks for Help :)
Edit: I have cleared Cache in Chrome and it doesnt load.