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SIte is displayed in mobile version

It happen often. All of a sudden website is displayed on a normal pc, as it would be a mobile versione
Don’t know what to do. Sometimes with clearing cache go back normal. I have also disable responsve menu, but nosucces
Pleas help
rhis is the site

URL: http://www.metisteatro.it/

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  1. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Stefano

    Please try de-activating the Jetpack Mobile Theme module. Not sure why it’s rendering on desktop, perhaps a clash with another plugin.

  2. 9 years, 11 months ago Stefano Capasso

    for now works…need to monitor has it happen randomily
    thanks

  3. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Jetpack Mobile is usually a reliable module so you might try de-activating all other plugins and see if there isn’t perhaps a conflict between Jetpack Mobile and another plugin.

    All the best.

  4. 9 years, 11 months ago Stefano Capasso

    it is very hard as it is not regular error..it happen all of a sudden at times.sometis just clear the cache and works again
    i have tought that quick cache plugin might be the problem

  5. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the extra info. Might be worth posting on the Jetpack forums – unfortunately not an issue I’ve ever seen with this module. As you say, hard to diagnose with intermittent appearance.

  6. 9 years, 11 months ago Stefano Capasso

    last words..it does it again…owner told me Yesterday it was again like this, though now i see it properly
    this is another issue, when it happen sometimes some pc see it mobile some no

  7. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Were they un-happy with the regular Vantage mobile menu? Is that why you opted for the Jetpack mobile theme?

  8. 9 years, 11 months ago Stefano Capasso

    no actually i did not touch anything about mobile menu.jetpack mdoule enable itself probably

  9. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Ok got you.

    So it’s definitely turned off now?

    What other Jetpack modules are you making use of?

  10. 9 years, 11 months ago Stefano Capasso

    almost all.they come on itself
    i can tell what is off
    apjson
    carousel
    jetpack comment
    big photo
    sided gallery
    markdown
    monitor
    related post
    single access
    monbile
    site verification
    videopress

    what you think of quickcache?

  11. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    I’d post on Jetpack’s forum, not about Jetpack Mobile Theme, with the main question: Modules Self-Activating or something along those lines. Unfortunately no brilliant ideas from my side on why this is happening.

    You could try http://wordpress.org/plugins/wp-fastest-cache/ instead. Some solid ratings.

  12. 9 years, 11 months ago Stefano Capasso

    but have you seen the mobile theme?that is tha vntage one, not the jetpack one?

  13. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Sorry, not following you there. Last time I loaded up the site in question it was loading the Jetpack Mobile Theme on my desktop which is a bug. When I check now it’s not doing the same thing but the Vantage mobile menu is not currently loading. Just going on what I can see in the page source it appears the Vantage mobile menu is not selected under Appearance > Theme Settings > Navigation.

  14. 9 years, 11 months ago Stefano Capasso

    i have set it on again now. i set it off Yesterday to try troubleshooting
    now vantage mobile is on, jetpack mobile is off

  15. 9 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    For sure. It’s working correctly on my side now.

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