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SIte is displayed in mobile version

Open 15 replies premiumthemetheme-vantage
Stefano Capasso
11 years ago · Last reply by Andrew Misplon 11 years ago

It happen often. All of a sudden website is displayed on a normal pc, as it would be a mobile versione
Don’t know what to do. Sometimes with clearing cache go back normal. I have also disable responsve menu, but nosucces
Pleas help
rhis is the site

URL: http://www.metisteatro.it/

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Replies

15
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Stefano

    Please try de-activating the Jetpack Mobile Theme module. Not sure why it’s rendering on desktop, perhaps a clash with another plugin.

  2. Stefano Capasso 11 years, 4 months ago

    for now works…need to monitor has it happen randomily
    thanks

  3. Andrew Misplon Staff 11 years, 4 months ago

    Jetpack Mobile is usually a reliable module so you might try de-activating all other plugins and see if there isn’t perhaps a conflict between Jetpack Mobile and another plugin.

    All the best.

  4. Stefano Capasso 11 years, 4 months ago

    it is very hard as it is not regular error..it happen all of a sudden at times.sometis just clear the cache and works again
    i have tought that quick cache plugin might be the problem

  5. Andrew Misplon Staff 11 years, 4 months ago

    Thanks for the extra info. Might be worth posting on the Jetpack forums – unfortunately not an issue I’ve ever seen with this module. As you say, hard to diagnose with intermittent appearance.

  6. Stefano Capasso 11 years, 4 months ago

    last words..it does it again…owner told me Yesterday it was again like this, though now i see it properly
    this is another issue, when it happen sometimes some pc see it mobile some no

  7. Andrew Misplon Staff 11 years, 4 months ago

    Were they un-happy with the regular Vantage mobile menu? Is that why you opted for the Jetpack mobile theme?

  8. Stefano Capasso 11 years, 4 months ago

    no actually i did not touch anything about mobile menu.jetpack mdoule enable itself probably

  9. Andrew Misplon Staff 11 years, 4 months ago

    Ok got you.

    So it’s definitely turned off now?

    What other Jetpack modules are you making use of?

  10. Stefano Capasso 11 years, 4 months ago

    almost all.they come on itself
    i can tell what is off
    apjson
    carousel
    jetpack comment
    big photo
    sided gallery
    markdown
    monitor
    related post
    single access
    monbile
    site verification
    videopress

    what you think of quickcache?

  11. Andrew Misplon Staff 11 years, 4 months ago

    I’d post on Jetpack’s forum, not about Jetpack Mobile Theme, with the main question: Modules Self-Activating or something along those lines. Unfortunately no brilliant ideas from my side on why this is happening.

    You could try http://wordpress.org/plugins/wp-fastest-cache/ instead. Some solid ratings.

  12. Stefano Capasso 11 years, 4 months ago

    but have you seen the mobile theme?that is tha vntage one, not the jetpack one?

  13. Andrew Misplon Staff 11 years, 4 months ago

    Sorry, not following you there. Last time I loaded up the site in question it was loading the Jetpack Mobile Theme on my desktop which is a bug. When I check now it’s not doing the same thing but the Vantage mobile menu is not currently loading. Just going on what I can see in the page source it appears the Vantage mobile menu is not selected under Appearance > Theme Settings > Navigation.

  14. Stefano Capasso 11 years, 4 months ago

    i have set it on again now. i set it off Yesterday to try troubleshooting
    now vantage mobile is on, jetpack mobile is off

  15. Andrew Misplon Staff 11 years, 4 months ago

    For sure. It’s working correctly on my side now.

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