Hi I am having a problem with page builder on my site. It looks like either the plugin updated or something else happened. It shows all the rows are intact, and all the content is there, but when I go to view the page everything is aligned vertically to the left
. the page builder interface appears to have changed also.
Site has crashed
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Hi Ralph,
Do you have a public URL where we can take a look at what’s going on?
https://drivewaycleaningtampabay.com
the mobile version is fine, desktop is totally screwed up.
when I try to enact a revision it did the same thing
Hi Ralph,
To clarify, where about’s is the misaligned widgets/text? Sorry for this, I’m not really familiar with your website and due to the issue not being very obvious I’m not able to work out where it is. For reference, this is what I see:
(please disregard the few areas that have white boxes or clipped, that’s due to the image being incorrectly stitched together – I do not see them normally)
Based on your testing, I suspect you may have a cache plugin which explains why I see the above and why you see no issue on mobile.
for some reason it wont post the link to the image
Hi Ralph,
Thanks. I see what the issue is and I can’t seem to see that. I see, based on the screenshot, you have a cache plugin installed. Can you please try clearing it? This should hopefully allow me to see the issue. To do this please move your mouse on top of the Performance menu in your Admin Bar at the top of the screen and then click clear the cache.
Yes I cleared the cache an deactivated all cache plugins. I have one page that wasn’t built in page builder and it is normal. The paragraphs spread out over the whole page. Once it goes into page builder the text is forced to the left into a vertical row that is one word long and it scrolls down the whole page. The page builder interface changed also. When you scroll over edit row there are four colors at the bottom under where it says “delete row” I am not sure what to make of all this.
I have installed a rollback plugin as per another users post that was having the same problem. It worked, but now I have a separate issue that all of my images have disappeared. The update has a bug. Rollbacked to previous version and it fixed it.,