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Site crashes after plugin update

By Lisa, 3 years ago. Last reply by Andrew Misplon, 3 years ago.

I run a WoonderShop PT Child theme.
The site crash as soon as I update to latest Page Builder by SiteOrigin. I deactivate it via file manager to retain access to the admin panel and reinstalled with the same result. Where can I get hold of older versions to install?
Any Idea what could be the problem? I run on latest WP version and latest WooCommerce version.

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  1. 3 years, 18 days ago Andrew Misplon
    Hi, I Work Here

    Hi Lisa

    Thanks for reaching out.

    If you haven’t made progress, please, try recreating the issue with debugging enabled. Here is how you can enable debug and debug logging: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/. An error should print to the debug.log file. Please, let us know how it goes.

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