Hi,
yesterday the whilst attempting to upload my blog post after some amendments in the text, the whole text suddently disapeared. Since than I was unable to use the page builder at all. my text keeps dissapearing from the editor leaving just the title and even if the word count suggest the text is there, it won’t appear on my ‘view page’ site. I am only able to attempt to work with one single SiteOrigin Editor. If I enter any others, they are just white and unresponsive and all that can be done in them is to close them again. It was working just fine until yesterday.
Any suggestions? I am getting really frustrated.
Thank you for your help in advance.
Ales
Site builder stopped working
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Hi Ales,
I’m very sorry for your frustration and I completely understand – this is frustrating! :()
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
If the above doesn’t help, would it be possible for you to create a temporary admin account for us so we can log in and take a look?
This is a private message.