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Simple Team Widget totally gone :-(

Open 3 replies pluginplugin-widgets-bundletechnical
smt2020
5 years ago · Last reply by Andrew Misplon 5 years ago

Hello!
The Simple Team Widget does not appear, nor in the section:
WP Dashboard -> Plugins -> SiteOrigin Widgets -> Disabled
It just isn’t anywhere.
I have checked and the directories and files are properly installed (orion-simple-team-w) and with the proper permissions.
I don’t know what to do anymore, please I need help.
Thanks in advance.
Kind regards.

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Replies

3
  1. Andrew Misplon Staff 5 years, 3 months ago

    Hi, thanks for reaching out.

    Reference: https://orionthemes.ticksy.com/ticket/2445713/

    Is the Simple Team Widget added by a theme or a plugin? Is the theme or plugin that provides/adds the widget still activated?

  2. smt2020 5 years, 3 months ago

    Hi Andrew.

    I have the “Dentalia” template installed and yes, everything is activated and the rest of the add-ons work fine for me, even the Team members.

    I do not understand that the Simple Team is not seen, I no longer know what to do.

    Thanks for your help.

  3. Andrew Misplon Staff 5 years, 3 months ago

    Thanks for checking.

    When you have a moment, please, open a support ticket with Orion Themes. They’ll be in the best position to troubleshoot their widget. If the issue circles back to being a SiteOrigin specific issue, please, let us know but ideally, Orion would first take a look.

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