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Simple Masonry won’t show pictures

Open 3 replies bug-reportpluginplugin-widgets-bundle
cvol
6 years ago · Last reply by Andrew Misplon 6 years ago

I added a Simple Masonry widget on my website, but the images won’t show. They are there in the code, but not in the Frontend. I asked the developers of my theme already, but they said I should contact you.

Here’s the site: https://www.discover-sumatra.com/tours/

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3
  1. Andrew Misplon Staff 6 years, 10 months ago

    Hi :)

    Thanks for posting.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. cvol 6 years, 10 months ago

    Hi,

    I deactivated all plugins except PageBuilder, SO Widgets Bundle and
    Widgets for SO and the gallery still won't show.

  3. Andrew Misplon Staff 6 years, 10 months ago

    Thanks for the update. The media URL’s aren’t normally formatted, at the moment they’re formatted as follows:

    ?data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==

    Have you perhaps tried re-adding an image to see if it shows?

    I can’t say how this happened yet.

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