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Sidebar Option Not Loading

9 years ago · Last reply by Alex S 9 years ago

Please could you advise …. Product was working fine but since today sidebar options not loading … loading icon just spiing the whole time … the man page edit option works fine …

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Replies

5
  1. Greg Priday Staff 9 years, 1 month ago

    Hi Westhauz

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. Westhauz 9 years, 1 month ago

    Reinstalled entire site ….

    Now nothing works …

  3. Westhauz 9 years, 1 month ago

    It seems your plugins have issue with WP vers 4.7 …..

  4. Alex S Staff 9 years, 1 month ago

    Hi Westhauz,

    I’m sorry for any frustrations you may have experienced, but I can assure you SiteOrigin Page Builder is compatible with WordPress 4.7. Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  5. Alex S Private Staff 9 years, 1 month ago

    This is a private message.

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