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Shop Trouble – Three Issues with WooCommmerce, Vantage, and Pagebuilder

11 years ago · Last reply by Andrew Misplon 11 years ago

The first issue is on my main category page for my shop there is typing or copy that appears above the music catergory. It’s typing from one of the products.

See below:
http://www.slfinearts.com/shop/

the second issue is my website search bar was working now it does nothing when you click on it.

The last thing is a two in one how do I get information by the product and in the description?
Also how big should my art images be and how can I get it to open up in a gallery mode as a product as seen here: http://www.incredibleweightlosscenter.com/shop/drinks/orange-drink/ instead I get this http://www.slfinearts.com/wp-content/uploads/2014/05/Rhythm_and_Intrigue_-_Orange_II_120708_717x6001.jpg. I would appreciate the help.

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Replies

3
  1. Andrew Misplon Staff 11 years, 9 months ago

    HI Rai.

    1. Are you referring to this text: “Jazzy and Icy”. If so please check all widgets on that page, that text is inside of a widget title.

    2. That’s most likely a plugin conflict, please run through the steps outlined here: https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

    3. We don’t usually recommend using Page Builder and WooCommerce together. WooCommerce has it’s own page structure which we recommend using. It looks like you could be using the Woo widget right now.

    Here is some info on WooCommerce image sizes: http://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/

  2. Rai Tremble 11 years, 9 months ago

    Yes I don’t have any widgets on that page besides the side bar and page builder. Yes But my text wasn’t so neat until i used the page builder. Okay and the effect of the gallery on product like the drink site unstead of it opening up in an another page? Also the site search bar up top?

  3. Andrew Misplon Staff 11 years, 9 months ago

    My recommendation to resolve the search issue is:
    2. That’s most likely a plugin conflict, please run through the steps outlined here: https://siteorigin.com/troubleshooting/identifying-plugin-conflicts/

    So what I’m suggesting is that on our side we’ve done work to make Vantage and WooCommerce work together, using WooCommerce’s own page system but not with Page Builder. So to be honest you’re testing ahead of my experience here.

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